For trade-in and resale

Know a phone’s condition before it’s in your hands.

Customers check their own phone in about two minutes from its browser, before you make an offer or send packaging. You get the screen and back damage analysis and a verified IMEI by API.

Talk to us Try Lustre

Quote on real condition

Make your offer from a damage analysis of the actual phone, not from what the customer says it’s like.

Fewer surprises on arrival

When the offer matches the phone’s real condition, fewer devices need re-quoting when they arrive, and fewer customers are disappointed.

Selling to other people

Give buyers condition evidence checked on the device itself, for marketplaces and resale where the buyer never sees the phone first.

Evidence you can rely on

The condition, not the description.

Every check covers the whole phone and proves it’s the one being sold.

  • Screen condition

    Cracks, scratches, dead pixels and discolouration, with a cracked screen protector caught rather than mistaken for the screen.

  • Back and camera

    Back glass, dents, chips and cracked camera lenses, with anything that can’t come off declared and noted.

  • The phone you’re buying

    A one-time QR code on the screen proves the photos are of the phone being checked.

  • Verified IMEI

    Captured on the device, looked up independently and matched against the make and model the customer gave.

How it works

About two minutes for your customer. No app.

The check runs in the phone’s own browser on iPhone and Android. See the full walkthrough

  1. 1

    Create a check with one API call, or have Lustre text the link to your customer.

  2. 2

    Your customer photographs the screen in a mirror while a one-time QR code proves it’s the same phone.

  3. 3

    Then the back and camera, with cases off or declared.

  4. 4

    You get the damage analysis and verified IMEI by API or webhook.

See it on your own phone.

Tell us about your product and volumes, and we’ll show you how Lustre fits.

Talk to us Try Lustre