Roadmap
Phones are just the start.
Next, we’re bringing the same remote condition checks to the other gadgets in your customers’ homes.
Phone condition checks
Screen, back and camera damage analysis from the customer’s own phone, with same-device proof and IMEI capture.
TVs, laptops and screens
The customer uses their phone to check their other gadgets, guided step by step, just like a phone check today.
- Photos of the item, front and back
- Proof the item powers on and works
- The serial number, read from the label
Proof the screen works
The customer opens a one-time Lustre link on the TV or laptop. It shows a check code and full-screen test colours, which their phone captures. That proves the item switches on, ties it to this check, and shows up dead pixels and screen damage.
Location checks
With the customer’s permission, confirm the check took place at the address they gave. Available across every check, and especially useful for household cover.
Repeat photo detection
Spot when the same photo, or the same item, turns up in more than one check.
More gadgets
Tablets, games consoles, smartwatches and cameras.
Plans can change as we learn what clients need most.
Location checks
Know the check happened at home.
For household cover, where an item is matters as much as its condition.
Only with permission
The customer is asked first, and can say no.
Checked against the address
We compare where the check took place with the address the customer gave you.
Private by design
You get the result, whether it matched and how closely, not a record of where the customer was.
Want a say in what’s next?
Tell us which items you need to check, and we’ll build with you.